Neil and his team were fantastic! We have had them round to fit new radiators as well as do all the plumbing for our kitchen. They were friendly, prompt and very professional. We could not recomened them enough!

Friendly, professional and reliable. Can usually get someone out quickly. My go to heating engineer. Also refitted our bathroom and dealt with some bodged plumbing.

Neil and his team have been incredibly reliable, friendly and professional. The quotes were prompt and accurate and all work was carried out to a high standard. Any niggles were addressed quickly and without hassle. Works included: - moving water for kitchen from front of house to back, new dishwasher plumbing and four new radiators installed - new boiler installation - new downstairs shower room Super tidy too, laid protective flooring down and took all waste away same day to keep neat. Wouldn’t hesistate to use again! Services: Shower installation, Toilet installation

Sterling Plumbers identified a problem with our boiler that had gone undiagnosed for years. The repairs they carried out have really improved how our heating and hot water system works and will probably reduce our gas bill as a result. Great company, very professional.

Nas came and fixed our issues in absolutely no time at all. He was the nicest and most professional tradesperson we've ever had the pleasure to deal with and is an absolute credit to your company. We would recommend sterling plumbing to anyone and everyone and can't thank you enough for such a great service!! Services: Plumbing pipe repair, Faucet repair, Plumbing leak repair

Sterling plumbers were more than helpful and couldn’t do enough for us. From the initial advise given to the work taking place, Sterling were knowledgable and trustworthy and I wouldn’t hesitate to use them again. Any questions or niggly fixes we’ve had since then have been answered and sorted quickly and efficiently. Services: Plumbing pipe repair, Faucet repair, Outdoor plumbing system repair

Sterling Plumbers are a professional business with an amazing team of people. They insure the quality of their work is always to the highest standard. I will definitely be using them again.

DO NOT USE IF YOU VALUE YOUR HOME Would award zero stars if I could. I have used Sterling Plumbers for a number of small jobs over the last years and have always been happy with the work, so I felt no hesitation about choosing them for our first big job - renovating two bathrooms. Neil recommended that he work on both bathrooms at once as it would "be quicker", but what followed was 10 weeks of having both bathrooms unusable and having our home filled with building waste (3 full transit vans worth when they finally picked it up 2.5 months later!). The waste was piled in multiple rooms as well as along hallways - if we had had a fire or any emergency it definitely would have been a hazard. During the 10 weeks, Neils "project management" involved visiting just 3 times - once to yell at one of his subcontractors and leave after 10 minutes, and twice at the end to find all the mistakes that should have been checked for as the work was being done Despite the time it took, the work completed was still of low quality and issues we experienced included: - Water damage to both rooms below the bathrooms - including a full flood to one room! - Unblocked waste pipes for a month and a half - a great smell all summer - Sinks plumbed in incorrectly and leaking sink pipes - Creaking shower trays and a shower drain that no longer drains (maybe because of all the rubbish we saw people throwing down there?) - Chips in our floors and scratches on our walls - Chips and scratches to the new toilets and baths - Generally poor project management - a huge number of times we were told to wait in for people who never turned up (not to bad for a 2-3 week job, but over 10 weeks felt a lot like lockdown again!) or subcontractors all being arranged for wrong times so they couldn't work (the poor electrician had to turn up 5 times because he was repeatedly called in before he could work) To his credit, Neil did fix most of these issues, although some still remain that he is refusing to fix. As with one of the other critical reviews, Neil did actually ask for money before fixing these issues, although did back down when challenged on it. Given that he is unwilling to fix the remaining issues, I'll be needing to get a proper plumbing firm in to do the work he should have done - shame I didn't do that at the start! PS - I've seen on a few of the other critical reviews Neil has replied claiming the work wasn't his or the criticism was unfounded. I have got photos and videos of all of the above and will add if there is any question on this review Services: Shower installation, Toilet installation, Faucet installation

We experienced an exceptional service with Sterling, they were prompt, thorough and a pleasure to deal with. Would absolutely recommend. Service: Water heater repair

Great job done on bathroom installation: toilet, basin and cabinet, LED mirror, shower and enclosure. Professional and courteous. Always responded to enquiries, arrived in time and talked through the job in advance. Would definitely recommend.